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> Streamyx Slow Giles, Patut la....
B@zSh™
kiriman Apr 3 2009, 11:00 AM
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Hmm...patutla aku terasa loading yang teramat sangat slow skang ni
Hopefully memang settle la lepas 5 April ni

QUOTE
SERVICE INTERRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad ™ wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You.


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mat.g™
kiriman Apr 3 2009, 11:50 AM
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selain coverage yg lembab, customer service tmnet/streamyx skang amat teruk.. kalau ada masalah streamyx buat call kpd helpdesk mereka, makan masa dekat sebulan utk resolved.. saya sendiri memindahkan streamyx ke rumah baru.. ianya makan masa hampir sebulan(service offline) setelah hampir 10 kali saya buat followup dgn tmnet.. sedangkan bil berjalan seperti biasa.

mgkn slps ini saya akan bertukar kpd P1 WiMAX.


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padaiyappa©
kiriman Apr 3 2009, 12:09 PM
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kawe rasa diaorang Zzzzzz


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ganazz
kiriman Apr 3 2009, 12:33 PM
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QUOTE (Padaiyappa @ Apr 3 2009, 12:09 PM) *
kawe rasa diaorang Zzzzzz

tlepon sratus, soh dorang restat line streamyx korang punya gedik.gif saya punya line tenet dah pulih da... donglok laju menggila... lebih2 lagi selepas pakai eset versi 417....


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B@zSh™
kiriman Apr 3 2009, 02:48 PM
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Aku dah suruh customer service reset port
Skang tgh test...jadi x macam ganazz cakap
Hopefully laju balik la

P/S : Ada peningkatan sikit...td slow giler. Tp CS tu cakap slow browsing untuk UK & Hong Kong still x resolve


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rizputra7
kiriman Apr 3 2009, 05:07 PM
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patut ler sejak akhir2 nie...asyik putus2 jer......napa org tm yak habaq kat aku...buat rugi aku jer bayar tiap2 bulan............ bruce.gif
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sHäm
kiriman Apr 3 2009, 06:22 PM
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Rosak lagi? Kerap betul ....... atau saja2 kata rosak, nak kurangkan bandwith, dapat save $$$$ .... TM main politik kot dry.gif
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B@zSh™
kiriman Apr 3 2009, 06:27 PM
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Entah la....dah tu jer pilihan yang betul2 ada
Kalo ada company yang nak buat wired BB pun...x meluas & service lg hampeh
Boleh mengadu kat Suruhanjaya Komunikasi & Multimedia x?


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ganazz
kiriman Apr 3 2009, 06:33 PM
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amacam tak o.k lagi ke.... skang undergrowd pun dah laju bley masuk..... syok tul mengganazzz..... cuma modem je tak brani main conek dis konek..... jaga line supaya tak berlaku sloq lagi....


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sHäm
kiriman Apr 3 2009, 06:37 PM
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Aku nyer no problem ... tapi kekadang je TERSEDUN grin.gif
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B@zSh™
kiriman Apr 3 2009, 06:44 PM
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Dah ok sikit
Skang download at least cecah 100kb/s
Tp aku rindukan download speed lama yang sampai 200kb/s
Thanks ganazz

P/S : Masa aku call 100 td...giler lama menunggu...dah berapa hinggit dah tu. Skang call 100 dah x free


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ganazz
kiriman Apr 3 2009, 08:03 PM
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TM suka makan duit ikut suka dia.... pengguna kalau tak kreatif, cergas komplen sodap balik dia la...tp pelayan line 100, memang best cakap.... sedap je bahasa... gaya bahasa FULUS!!!!


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B@zSh™
kiriman Apr 4 2009, 12:24 PM
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Yang jadi operator kat customer service ni kadang2 x tahu sangat kerja dia
Dia just baca procedure yang sama
Flush dns....restart modem...cabut cable sume...set DNS etc
Asyik ulang benda sama


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♦محمد أفيق♦
kiriman Apr 4 2009, 12:28 PM
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QUOTE (B@zSh @ Apr 4 2009, 12:24 PM) *
Yang jadi operator kat customer service ni kadang2 x tahu sangat kerja dia
Dia just baca procedure yang sama
Flush dns....restart modem...cabut cable sume...set DNS etc
Asyik ulang benda sama

procedure biasa...setiap hari ulang benda yang same..
dah menjadi skrip harian..
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ganazz
kiriman Apr 5 2009, 05:21 AM
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modem rosak da....prosedur cam ner lak eh? susahnyer nak ke boleh tukaq modem


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rizputra7
kiriman Apr 6 2009, 07:57 PM
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dah banyak kali aku call operator kat customer service 100.....asyik sibuk jer diorang..... mad.gif
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♦محمد أفيق♦
kiriman Apr 6 2009, 08:58 PM
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QUOTE (rizputra7 @ Apr 6 2009, 07:57 PM) *
dah banyak kali aku call operator kat customer service 100.....asyik sibuk jer diorang..... mad.gif

mmg..tak nak angkat..mungkin diaorg tahu ape yang akan costumer ckp nanti.. call.gif
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ganazz
kiriman Apr 10 2009, 08:54 AM
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yg paling penting, tukar password setiap 3 bulan,

https://tmbill.tm.net.my/SelfCare/Maintenan...lfcareLogin.jsp


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bizonedrop
kiriman Apr 10 2009, 09:23 AM
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QUOTE (ganazz @ Apr 10 2009, 08:54 AM) *
yg paling penting, tukar password setiap 3 bulan,

https://tmbill.tm.net.my/SelfCare/Maintenan...lfcareLogin.jsp


kenapa tukar password.? perlu ke?
kalau tak tukar?


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ganazz
kiriman Apr 10 2009, 09:39 AM
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QUOTE (bizonedrop @ Apr 10 2009, 09:23 AM) *
kenapa tukar password.? perlu ke?
kalau tak tukar?

selagi tak kuar perkataan invalid, tak per la.... nanti sat gigit jari nak tunggu bila la nak log off nie????... ada tempat org suka main2, tiu kena ingat!!!


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